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Building a Business-Customer Centricity & Employee Empathy

  B Talk #18
  April 16, 2025
  10:45 AM - 01:00 PM
   Commerce, Management Studies
   PESU RR Campus
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About This Event

Faculty of Management and Commerce is hosting an insightful B talk on "Employer Empathy and Customer Empathy" on April 16, 2025. Nagesh B S Founder, TRRAIN, TRUST FOR RETAILERS & RETAIL ASSOCIATES OF INDIA

This session will explore the organization’s or leader’s ability to understand and respond to the emotional, psychological, and practical needs of their employees and in turn how Customer empathy can contribute to a business or its employees to understand and share the feelings, expectations, and pain points of their customers.

Guests
Venue
  • GJBC 1 A auditorium, PES University, 100 Feet Ring Road, Banashankari Stage III, Dwaraka Nagar, Banashankari, Bengaluru, Karnataka 560085