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B Talk #18

PES University Events

Building a Business-Customer Centricity & Employee Empathy

26049 views
Date Wed, 16 Apr 2025
Time 10:45 AM – 1:00 PM
Venue TBA
Hosted by Commerce
Campus
PESU RR Campus
Commerce, Management Studies
Building a Business-Customer Centricity & Employee Empathy
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About this event

Faculty of Management and Commerce is hosting an insightful B talk on "Employer Empathy and Customer Empathy" on April 16, 2025. Nagesh B S Founder, TRRAIN, TRUST FOR RETAILERS & RETAIL ASSOCIATES OF INDIA

This session will explore the organization’s or leader’s ability to understand and respond to the emotional, psychological, and practical needs of their employees and in turn how Customer empathy can contribute to a business or its employees to understand and share the feelings, expectations, and pain points of their customers.

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Speakers & guests

Nagesh B S
Nagesh B S
Founder, TRUST FOR RETAILERS & RETAIL ASSOCIATES OF INDIA
Entrepreneurship
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