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Browse All TagsB Talk #18
Faculty of Management and Commerce is hosting an insightful B talk on "Employer Empathy and Customer Empathy" on April 16, 2025. Nagesh B S Founder, TRRAIN, TRUST FOR RETAILERS & RETAIL ASSOCIATES OF INDIA
This session will explore the organization’s or leader’s ability to understand and respond to the emotional, psychological, and practical needs of their employees and in turn how Customer empathy can contribute to a business or its employees to understand and share the feelings, expectations, and pain points of their customers.